Privacy Policy

1. Who We Are

TechefyMe Digital Services (“TechefyMe”, “we”, “us”, or “our”) is a digital services business operating in India. We provide web design, digital marketing, SEO, AI automations, GoHighLevel CRM setup, and product development services to clients globally.

You can reach us at: hello@techefyme.com or +91 81431 37619

2. Information We Collect

We collect information you provide directly to us when you:

• Fill out the contact form on our website (name, email, phone number, country, service interest, budget, timeline, and project details)
• Communicate with us via email, WhatsApp, or phone
• Enter into a service agreement with us

We also automatically collect your approximate country of origin via a third-party IP geolocation service (ipapi.co) solely to pre-fill the country field in our contact form. No personally identifiable information is stored from this lookup.

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiry and assess your project requirements
• Provide, manage, and deliver our services
• Send project updates, proposals, and invoices
• Send payment links via Razorpay to clients with whom we have an active service agreement
• Comply with legal obligations

We do not use your information for unsolicited marketing, newsletters, or promotional campaigns.

4. Third-Party Services

We use the following third-party processors who may handle your data:

• Netlify Forms — form submission handling and storage service used to receive your contact form submissions
• Razorpay — payment processing platform used to send and process client payments. Razorpay's privacy policy governs data you provide directly on their payment pages
• Google Maps — embedded map on our contact page (subject to Google's privacy policy)
• ipapi.co — IP geolocation used only for country pre-fill on the contact form

5. Data Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share your information only:

• With service providers listed above who assist us in operating our business
• When required by law or to protect our legal rights

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with our legal obligations. If you have not entered into a service agreement with us, enquiry data is typically retained for up to 12 months.

7. Cookies

Our website does not use tracking cookies or advertising cookies. We may use essential session cookies required for website functionality. The embedded Google Maps iframe may set cookies as per Google's own cookie policy.

8. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information (subject to legal obligations)
• Withdraw consent where processing is based on consent

To exercise any of these rights, contact us at hello@techefyme.com.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects the most recent revision. Continued use of our website after changes constitutes acceptance of the updated policy.

10. Contact

For any privacy-related questions or requests, please contact us at hello@techefyme.com or call +91 81431 37619.